Welcome to Palm Bay Beauty! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
We reserve the right to modify, suspend, or discontinue any part of our website at any time without notice.
2. Products and Orders
All products listed are subject to availability.
Prices are displayed in USD and may change without notice.
We reserve the right to refuse or cancel any order for any reason, including stock shortages or pricing errors.
3. Payment
We accept secure payments through trusted third-party providers. By placing an order, you agree to pay the total amount indicated, including applicable taxes and shipping fees.
4. Shipping and Delivery
Delivery times may vary based on your location and shipping method. Palm Bay Beauty is not responsible for delays caused by shipping carriers or external factors beyond our control.
5. Returns and Refunds
The team at Palm Bay Beauty wants to ensure you are always happy with your orders. If there is damage with order, then Palm Bay Beauty will replace/refund the product.
If your product is damaged (e.g., cracked or broken), please reach out to us at sales@palmbaybeauty.com with necessary information and photographic/video evidence for investigation.
If the box or packaging is damaged, we kindly ask that you send us a photo before opening it so we can fairly assess your claim. Rest assured that we’ll do all that we can to provide the best solution depending on each situation.
Please be aware that we package items as securely as possible but minimal dents/scuffing can be possible during courier shipment. Note as well that it’s normal for palettes to have some dusting around the outside of the pans – this is not considered damage.
6. Intellectual Property
All content on our website — including images, logos, product descriptions, and design — is the property of Palm Bay Beauty and may not be copied or reproduced without our written consent.
7. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login information. We reserve the right to suspend or terminate accounts that violate our terms.
8. Limitation of Liability
Palm Bay Beauty is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms are governed by the laws of the Province of Quebec, Canada.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: sales@palmbaybeauty.com